Privacy Policy for CleanListPro

1. Introduction

CleanListPro is an email verification and email list cleaning platform developed by Ashomih Fintech Solutions, a company registered in the United Arab Emirates. This Privacy Policy applies to users who visit our website, create an account, purchase verification credits, upload email lists, use our dashboard, or contact our support team.

We respect user privacy and are committed to processing personal data in a transparent, secure and responsible manner. CleanListPro is designed for businesses, marketers, agencies and organizations that require email verification and email list cleaning services for lawful business use.

Our privacy practices are focused on secure service delivery, responsible handling of uploaded information and maintaining a reliable platform experience for users worldwide.

2. Information We Collect

We may collect the following categories of information when users interact with CleanListPro:

• Account information: name, email address, password credentials, company name, phone number, website URL and profile details.
• Billing information: purchased package, credit balance, transaction ID, payment status, invoice-related information and billing address.
• Uploaded data: email addresses and files uploaded for verification, including CSV or TXT files.
• Usage information: login activity, dashboard actions, verification history, package selection, downloaded reports and service preferences.
• Technical information: IP address, device information, browser type, operating system, referral URL, pages visited and approximate location based on IP.
• Communication information: support messages, email preferences, newsletter consent and correspondence with our team.

3. Uploaded Email Lists and Verification Data

CleanListPro allows users to upload email lists for verification and cleaning. Uploaded email addresses may include personal data if they identify an individual. Users must ensure they have the legal right, consent, contractual basis, legitimate interest, or other lawful basis to upload and process those email addresses.

Users are responsible for ensuring that their uploaded lists were collected lawfully and are not scraped, stolen, purchased illegally, or used for spam, fraud, harassment or unlawful marketing.

• We process uploaded email lists only for providing verification, cleaning, reporting and related service functionality.
• Verification results may classify emails as clean, dirty, risky, invalid, unknown or similar technical statuses.
• Users can download verification reports from their dashboard.
• We may delete uploaded files and reports after a defined retention period or when no longer required for service delivery.

4. How We Use Information

We may use collected information for the following purposes:

• To create and manage user accounts.
• To provide email verification, list cleaning and downloadable reports.
• To process payments, credit purchases, refunds and billing records.
• To send welcome emails, password reset codes, purchase confirmations, service notices and support replies.
• To improve platform performance, dashboard experience, security and service reliability.
• To prevent fraud, abuse, unauthorized access, spam-related misuse and illegal activity.
• To send offers, discounts or newsletters only where the user has opted in or where permitted by applicable law.
• To comply with legal obligations, regulatory requests, tax, accounting and dispute resolution requirements.

5. Legal Basis for Processing

Depending on the user’s location and applicable law, we may process personal data based on one or more legal bases:

• Contract: to provide the CleanListPro account, dashboard, verification service and purchased credits.
• Consent: for optional newsletters, promotional emails, cookies where required, and certain marketing communications.
• Legitimate interests: to secure the platform, improve services, prevent fraud and communicate service-related updates.
• Legal obligations: to maintain tax records, respond to lawful requests and comply with applicable laws.

Where applicable, personal data may be processed under lawful bases such as contractual necessity, legitimate interests, user consent and compliance obligations.

6. Cookies and Tracking Technologies

CleanListPro may use cookies, pixels and similar technologies to operate the website, keep users logged in, improve security, remember preferences, analyze traffic and measure marketing performance.

Cookie categories may include:

• Essential cookies: required for login, security, checkout and dashboard functionality.
• Analytics cookies: used to understand website performance and user behavior.
• Marketing cookies: used for advertising, remarketing or campaign measurement where permitted.

Where required by law, we will request cookie consent before using non-essential cookies. Users can control cookies through browser settings or cookie preference tools if available.

7. Payments and Billing

CleanListPro uses third-party payment processors such as Stripe to process credit card and online payments. We do not store full card numbers or sensitive card authentication details on our servers.

Payment processors may collect and process personal data such as cardholder information, transaction history and authentication information to complete payments, prevent fraud and comply with legal requirements. Stripe explains its privacy practices in its own Privacy Policy. ([stripe.com](https://stripe.com/in/privacy?utm_source=chatgpt.com))

8. Third-Party Service Providers

We may share limited data with trusted third-party providers only when necessary to operate CleanListPro and provide services. These may include:

• Email verification API providers.
• Payment processors such as Stripe.
• Email delivery and SMTP providers.
• Website hosting, cloud storage and security providers.
• Analytics and performance monitoring providers.
• Customer support and communication tools.

We do not sell uploaded email lists. We do not use customer uploaded email lists for our own marketing campaigns.

9. Data Retention

We retain personal data only for as long as reasonably necessary to provide services, maintain account records, comply with legal obligations, resolve disputes and enforce agreements.

• Account information may be retained while the account remains active.
• Billing and transaction records may be retained as required for tax, accounting and legal purposes.
• Uploaded files and verification reports may be deleted after a reasonable operational period or when the user deletes their account, subject to backup and legal requirements.
• Support communications may be retained to resolve future issues and improve service quality.

10. Data Security

We use reasonable technical and organizational measures to protect user data against unauthorized access, misuse, loss, alteration or disclosure. These measures may include secure hosting, encryption where appropriate, access controls, password protection, security monitoring and restricted admin access.

No online service can guarantee absolute security. Users should protect their login details, use strong passwords and notify us immediately if they suspect unauthorized access to their account.

11. User Privacy Rights

Depending on applicable law and user location, users may have rights relating to their personal data. These may include:

• Right to access personal data.
• Right to correct inaccurate or incomplete data.
• Right to request deletion of personal data.
• Right to restrict or object to certain processing.
• Right to withdraw consent for optional marketing communications.
• Right to request data portability where applicable.
• Right to lodge a complaint with a relevant data protection authority.

We will review and respond to privacy-related requests within a reasonable timeframe in accordance with applicable operational and legal requirements.

Users can contact us at support@cleanlistpro.com to submit a privacy request.

12. International Data Transfers

CleanListPro may be accessed worldwide. Depending on user location and service provider infrastructure, personal data may be processed or stored in countries outside the user’s country of residence.

When international data transfers are required for hosting, cloud infrastructure, support systems or integrated services, we implement reasonable technical and operational safeguards designed to protect personal information.

13. Children’s Privacy

CleanListPro is intended for business users and is not directed to children. We do not knowingly collect personal data from children. If we become aware that a child has provided personal data without appropriate consent, we may delete such information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, business practices or technology. The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of CleanListPro after updates means the user accepts the revised Privacy Policy, where permitted by law.

15. Contact Us

For privacy questions, account requests or data protection concerns, please contact us: